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Introduction
This contractual document shall govern the General Conditions for the contracting of books and magazines (hereinafter, the “Conditions”) through the website www.booksforchefs.com/en/, owned by VILBO EDICIONES Y PUBLICIDAD, SL under the brand name booksforchefs/vilbo, hereinafter, PROVIDER, whose contact details also appear in the Legal Notice of this website.
These Terms and Conditions will remain published on the website available to the USER so that he/she can reproduce them and keep them as confirmation of the contract, and may be modified at any time by VILBO EDICIONES Y PUBLICIDAD, SL. It is the responsibility of the user to read them periodically, as they will apply those that are in force at the time of ordering. VILBO EDICIONES Y PUBLICIDAD, SL will archive the electronic document where the purchase is formalized and will be available to the USER upon request.
Contracts shall not be subject to any formality with the exception of the cases expressly indicated in the Civil and Commercial Codes and in this or other special laws.
The acceptance of this document implies that the USER:
- Has read, understands and comprehends what is set forth herein.
- Is a person with sufficient capacity to contract.
- Assumes all the obligations set forth herein.
These conditions shall have an indefinite period of validity and shall be applicable to all contracts made through the PROVIDER's website.
The PROVIDER informs that the commerce is responsible and aware of the current legislation of the countries to which it sends the products, and reserves the right to unilaterally modify the conditions, without affecting the goods or promotions that were purchased prior to the modification.
Identity of the contracting parties
On the one hand, the PROVIDER of the books and magazines contracted by the USER is VILBO EDICIONES Y PUBLICIDAD, SL, with registered office at C / Carme, 4 Ent. 08172 Sant Cugat del Valles, NIF B58468364 and customer service telephone +34 935 902 666.
On the other hand, the USER, registered on the website using a username (email) and password, for which it has full responsibility for use and custody, and is responsible for the accuracy of the personal data provided to the PROVIDER.
Object of the contract
The purpose of this contract is to regulate the contractual relationship of purchase and sale that arises between the PROVIDER and the USER at the moment the USER accepts the corresponding checkbox during the online contracting process.
The contractual relationship of purchase and sale entails the delivery, in exchange for a determined price and publicly displayed through the website, of a specific book and magazine.
Rectification of data
When the user identifies errors in the data published on the website or in the documents generated by the contractual relationship, he/she can communicate it to the email info@booksforchefs.com in order VILBO EDICIONES Y PUBLICIDAD, S.L. correct them as soon as possible.
The user can keep his/her data updated by accessing at his/her user account.
Contracting procedure
The USER, in order to access the products or services offered by the PROVIDER, must be of legal age or emancipated minor and register through the website by creating a user account. Therefore, the USER must freely and voluntarily provide the personal data required, which will be treated in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and the free movement of such data and the Organic Law 3/2018 of 5 December (LOPDGDD) on the protection of personal data and detailed in the Legal Notice and Privacy Policy of this website.
The USER shall select a password for his/her user (e-mail), undertaking to make diligent use of the same and not to make them available to third parties, as well as to notify the PROVIDER of the loss or theft of it or possible access by an unauthorized third party, so that the PROVIDER may proceed to block it immediately.
Once the user account has been created, it is reported that in accordance with the requirements of Article 27 of Law 34/2002, of Services of the Information Society and Electronic Commerce (LSSICE), the contracting procedure will follow the following steps:
1. General contracting clauses.
2. Shipment and delivery of orders.
3. Right of withdrawal.
4. Complaints and online dispute resolution.
5. Force majeure.
6. Jurisdiction.
7. Generalities of the offer.
8. Price and validity period of the offer.
9. Transport costs.
10. Payment method, costs and discounts.
11. Purchasing process.
12. Dissociation and suspension or termination of the contract.
13. Warranties and returns.
14. Applicable law and jurisdiction.
1. GENERAL CONTRACTING CLAUSES
Unless otherwise stipulated in writing, the placing of an order with the PROVIDER shall imply the acceptance by the USER of these legal conditions. No stipulation made by the USER may differ from those of the PROVIDER if it has not been expressly accepted in advance and in writing by the PROVIDER.
2. SHIPMENT AND DELIVERY OF ORDERS
The PROVIDER will not ship any order until it has verified that payment has been made.
Shipments of goods will usually be made by EXPRESS MESSAGE according to the destination freely designated by the USER.
The shipment will be made once the availability of the goods has been confirmed and the payment of the order has been verified.
The estimated date of shipment and delivery will be provided once the order has been placed through a tracking number.
Failure to execute the contract remotely
In the event that the contract cannot be executed because the contracted product or service is not available on time, the USER will be informed of the lack of availability and will be entitled to cancel the order and receive a refund of the total amount paid at no cost, and without any liability for damages attributable to the PROVIDER.
In case of unjustified delay on the part of the PROVIDER with respect to the refund of the total amount, the USER may claim.
The PROVIDER shall not assume any responsibility when the delivery of the product or service does not take place due to false, inaccurate or incomplete information provided by the USER.
Delivery shall be deemed to have been made when the carrier has placed the products at the USER's disposal and the USER, or the USER's delegate, has signed the delivery receipt document.
The PROVIDER shall be liable to the USER for any lack of conformity existing at the time of delivery of the order, and the USER may, by means of a simple declaration, require the correction of such lack of conformity, the reduction of the price or the termination of the contract. In any of these cases the USER may also demand, in addition, compensation for damages, if applicable.
The USER shall have the right to suspend payment of any outstanding part of the price of the purchased product until the PROVIDER complies with the obligations set forth in this contract.
It is up to the USER to verify the products upon receipt and to state all the qualifications and claims that may be justified in the delivery receipt document.
In the event that the contracting does not involve the physical delivery of any product, but a download activation on a website, the PROVIDER shall inform the USER regarding the procedure to follow to perform this download.
3. RIGHT OF WITHDRAWAL
The USER has a period of fourteen calendar days from the date of receipt of the product or from the conclusion of the contract of sale if it was a provision of a service, to exercise the right of withdrawal, regulated in Article 102 of Royal Legislative Decree 1/2007 of 16 November, approving the revised text of the General Law for the Protection of Consumers and Users and other complementary laws, hereinafter RDL 1/2007. If the PROVIDER does not comply with the duty to provide information and documentation on the right of withdrawal, the term for its exercise shall end twelve months after the expiration date of the initial withdrawal period, in accordance with article 105 of RDL 1/2007.
The right of withdrawal shall not apply to the contracts referred to and listed in Article 103 of RDL 1/2007, and which are listed here.
All returns must be communicated to the PROVIDER, by e-mail to info@booksforchefs.com, indicating the corresponding invoice or order number.
In the event that the return is not made with the original delivery packaging, the PROVIDER may charge the cost of 5 € to the USER previously informing about it through the same communication channel used.
Once the USER has received the return number, will send the product to the PROVIDER, indicating this number on the letter of shipment, with transportation costs at your expense, at the address of VILBO EDICIONES Y PUBLICIDAD, SL, C / Carme, 4 Ent. 08172 Sant Cugat del Valles.
4. CLAIMS
Any claim that the USER considers appropriate will be dealt with as soon as possible, and can be made at the following contact addresses:
Postal: VILBO EDICIONES Y PUBLICIDAD, SL, C/ Carme, 4 Ent. 08172 Sant Cugat del Valles
Telephone: 935902666
E-mail: info@booksforchefs.com
5. FORCE MAJEURE
The parties shall not be liable for any failure due to force majeure. The performance of the obligation shall be delayed until the cessation of the case of force majeure.
6. COMPETENCE
The USER may not assign, transfer or transmit the rights, responsibilities and obligations contracted in the sale.
If any provision of these conditions is considered void or impossible to comply with, the validity, legality and compliance of the rest will not be affected in any way, nor will they be modified in any way.
The USER declares to have read, to know and to accept the present Conditions in all their extension.
7. GENERALITIES OF THE OFFER
All sales and deliveries made by the PROVIDER shall be subject to these Conditions.
No modification, alteration or agreement contrary to the Commercial Proposal VILBO EDICIONES Y PUBLICIDAD, SL or what is stipulated herein, shall be effective, unless expressly agreed in writing signed by the PROVIDER, in which case, these particular agreements shall prevail.
8. PRICE AND VALIDITY PERIOD OF THE OFFER
The prices indicated for each product or service include Value Added Tax (VAT) in Spain, or other applicable value added taxes depending on the country. These prices, unless expressly indicated otherwise, do not include shipping or communication costs, handling, or any other additional services or ancillaries to the purchased product. The prices applicable to each product are those published on the website and are expressed in euros. The USER assumes that the economic valuation of some products may vary in real time. Before making the purchase, you can check all the details of the quote online: items, quantities, price, availability, shipping costs, charges, discounts, taxes, and the total purchase. Prices may change daily until the order is placed. Once the order is placed, prices will be maintained regardless of product availability. Every payment made to the SUPPLIER will result in the issuance of an invoice in the name of the registered USER or the company name provided at the time of placing the order. This invoice will be sent in PDF format and by email. For any information regarding the order, the USER may contact the SUPPLIER's customer service number at 935902666 or via email at info@booksforchefs.com.
9. SHIPPING COSTS
The prices published in the store do not include shipping or communication costs, installation or unloading fees, or additional services, unless expressly agreed otherwise in writing. Shipping costs will be calculated when you save your shopping cart or quote, as they are based on the weight of the products and the delivery address.
10. PAYMENT METHODS, FEES, AND DISCOUNTS
The PROVIDER is responsible for financial transactions and offers the following payment methods for an order:
- Credit card
- PayPal and payment methods accepted by PayPal
- Apple Pay
The USER may use a discount coupon prior to completing the purchase if received from the PROVIDER.
Security Measures
The website uses industry-accepted information security techniques, such as SSL, secure page entry, firewalls, access control procedures, and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these purposes, the user/customer agrees that the provider may obtain data for the purpose of authenticating the corresponding access controls. The PROVIDER agrees not to allow any transaction that is considered illegal by the credit card brands or the acquiring bank and that may or has the potential to damage their goodwill or negatively influence them. Under the card brand programs, the sale or offer of a product or service that does not comply with all laws applicable to the Buyer, Issuing Bank, Merchant, or Cardholder(s) is prohibited.
11. PURCHASE PROCESS
Any available product from our catalog can be added to your shopping cart. Only the items, quantity, price, discounts, and total amount, including taxes, will be displayed. Once the final shipping and billing addresses have been entered, the payment and shipping charges entered will be recalculated, if necessary. Shopping carts have no administrative purpose; they are simply a section where you can simulate a quote without any commitment on either side.
From the shopping cart, you can place an order by following these steps:
1. Check your billing information.
2. Check your shipping address.
3. Select your payment method.
4. Place your order (purchase).
Once the order is processed, the system instantly sends an email to the PROVIDER's management department and another email to the USER confirming the order.
Orders (Purchase Requests)
Prior to order confirmation, information will be provided regarding the order status and the estimated shipping and/or delivery date.
12. DISSOCIATION AND SUSPENSION OR TERMINATION OF THE AGREEMENT
If any of these terms and conditions are deemed unlawful, void, or unenforceable for any reason, that condition shall be deemed severable and shall not affect the validity and enforceability of the remaining terms and conditions. The Provider may, without prior notice, suspend or terminate the User's access to its services, in whole or in part, if the User breaches the obligations set forth in this agreement or any applicable legal provision, license, regulation, directive, code of practice, or policy. When the Provider exercises any of its rights or powers under this Clause, such exercise shall not prejudice or affect the exercise of any other right, power, or remedy that may be available to it.
13. WARRANTIES AND RETURNS
Warranties will be governed by the provisions of the Title "Warranties and After-Sales Services" of Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, which can be accessed by clicking here.
14. APPLICABLE LAW AND JURISDICTION
These terms and conditions shall be governed by or construed in accordance with Spanish law insofar as it is not expressly established. Any dispute arising from the provision of the products or services covered by these Terms and Conditions shall be submitted to the courts and tribunals of the USER's domicile, the place of performance of the obligation, or the location of the property, if it is real estate.
Version May 2025